Monday, December 8, 2008

Changes To Our Business Model

We are making some changes. We're going to eliminate many of the smaller size packaging and focus on the eight ounce size for herbals and one pound sizes for Rooibos and many teas. We hope this is not a big inconvenience, but we are trying to elimiate carrying the same item in multiple packages. These changes should help us to process and fill orders more quickly by reducing the number of SKUs we have to maintain.

Any open order that has the smaller packaging will be filled as placed. We will start tackling one section at a time though going forward on the web site. Those of you who have our print or PDF catalog will likely receive a new one in the mail (or email).

Thank you as always for your business. We love tea and we love selling tea.

Rick Tannenbaum
Pot Luck Tea Company